Do you know the reason why your Now TV remote not working? You have to understand how the remote is paired with the TV or connected to the TV.
Yeah, I can understand that it is very frustrating when your Now TV remote is not working, and you can’t find the exact solution.
Don’t worry, In this post, we will guide you on how to fix your remote and all the other basic troubleshooting methods that will help you.
First of all, you have to figure out which type of problem you face with your remote. Here we have listed some of the most common issues occurring in now TV remote and how you can fix them.
Now Tv Remote Not Working
Before moving forward, we recommend you do the primary troubleshooting step that removes the batteries from the remote control, wait for 1 – 2 minutes, and reinsert the batteries in the cabinet according to the signs.
If the issue continues and your Now TV remote not working, we suggest you buy a new battery, or you can replace it with existing batteries from another remote control.
If your remote still does not work after changing the battery, go through each of the below sections in this post using our troubleshooting guide.
Now Tv Remote Help & Troubleshooting Steps:
If you are using a third-party TV box or smart stick, you may only be able to change or switch to channels with the third-party remote control. Your standard now TV remote or smart remote will not work with a third-party box.
First, check whether the problem arises from the TV or the remote control. For that, you can restart your TV and if the problem is due to the remote control, follow the below troubleshooting steps starting from step one:
- Adjust the location (Remove any Obstacles)
- Remove the batteries
- Restart the box or stick
- Reset your Now tv remote
- Reconnect or pair your remote
- Check your Internet connection
- Now tv remote volume not working
- The Remote keeps on flashing continuously
- Now TV Remote Keeps Disconnecting
- Update the software of your smart TV
Adjust the Location:
Make sure none of the obstacles are in between your remote and now TV box. If there is a wall or any obstacle present, remove it from the way or move your box to a location where the remote will connect reliably.
Having an obstacle placed between the TV and remote devices may block the signals from the remote, and as a result, your new TV remote does not work correctly.
Remove the batteries:
Most of the time, removing the battery from the remote and reinserting them will fix the not working issue. If Now TV remote does not work by changing the battery, try replacing them.
Before inserting the new batteries, we recommend you restart your TV box for approximately one minute; then, we insert the batteries according to the +/- symbols.
You can also check our best remote control batteries 2021.
Restart the box or stick
Restarting an electronic device may solve the issue many times. If your box or smart stick is working fine, proceed to the next step.
You can easily perform the restart process within the settings of your box. Go to system settings, then system restart, and click on restart.
If you can’t access the settings menu on your device, follow the manual steps:
- Unplug the TV box or stick plug from the main socket.
- Check all the wires connected to the box.
- Wait for 1 -2 minutes and then follow the next step.
- Reinsert all the wires and plug them into the main socket.
Reset your Now tv remote
Your device will restore to its default factory settings from resetting your now TV remote with this.
Ensure you perform the reset process if you remember your password and your current device settings, as you would be required to set up your box after doing the reset.
To reset your now TV remote follow the steps below:
- Make sure your device is on main power, not on the battery.
- First of all, go to the settings menu.
- Click on the System option.
- Next, click on advanced system settings.
- At last, click on the factory reset option.
- Now you have to enter the code using your on-screen keyboard.
The above process is performed using the TV box and remote control. If your Now Tv remote is not working, you can perform the manual reset process.
- You will find a small reset button on the back of your box.
- Using a sim ejector tool or regular pin, or any similar object, press the reset button within a hole.
- Hold it for about a minute, then release it and restart your box.
Reconnect or pair your remote
Once you have performed the reset option, now it’s time to re-pair your remote to the box or stick.
Often, when you perform a reset option, the TV remote automatically pairs with its box.
If no such option is available, follow this guide to re-pair now tv remote to your stick to establish a connection.
- Move your remote near to your box and check for wifi connection.
- Remove the battery compartment and press the pairing button for 3 seconds.
- A screen will appear showing the Now tv remote pairing message.
- After successful pairing, it will light up the green color. This means your connection is established.
Check your Wifi connection.
If you have a smart remote, your remote pairs with your box using a wireless network. So you don’t have to point your remote to the TV directly to act.
If you’re not sure which type of remote you are using with your box, open the battery section of the remote, and if you find a pairing button, then your remote is a smart mode; otherwise, it is a standard IR remote.
Now tv remote volume not working.
There are only two reasons why your now tv remote volume is not working: either there is a fault in your remote motherboard or your remote button is jammed.
To check whether there is a problem with the motherboard or button, follow the below steps.
- First, you have to clean your remote with a cleaning liquid using cotton balls.
- Next, check all the buttons by pressing them firmly.
If it still does not work for you now, it’s time to order a new remote.
The Remote keeps on flashing continuously.
When your remote keeps on flashing continuously, you will be unable to control your TV or adjust the volume or perform any remote actions.
Usually, this problem arises when your remote is not fully synchronised with your TV or plug-in device connected to your TV.
You can check your Bluetooth setting and check whether your remote is connected or not. Also, make sure there is no obstacle between your remote and your TV.
Similarly, if you’re operating your TV from a far distance, try to change the box’s location nearby.
Update the software of your smart TV
Firmware is used to fix the bugs or enhance the performance of your Tv. There are two methods through which you can update the software of your smart TV:
You can download the latest firmware according to your TV serial number and brand, save it to an external hard drive or USB drive, and then update it.
Another method to update your smart TV only works if your device is connected to the internet.
Press the Home button > Select settings > Click on About device > Software Update> Choose Update Now > Click on OK.
Raise request for Now Tv Remote Replacement
Products within the warranty period or within a given timeframe from the company are eligible for a replacement.
You will get a free replacement through the normal delivery once your faulty now tv remote is returned.
You can contact the Now Tv customer service number and request a replacement. Don’t forget to ask for your request number so that you can check the status of your ongoing request.
If you are an old existing customer and have been using Now services for a long time, you can’t raise a replacement request.
Additionally, if you are using an old box that came with infrared technology, the infrared remote won’t work with your stick or new 4k box.
In such a scenario, you have to order a new remote or go with a universal remote control. You can check the cost and ongoing offers here.
Best Deals on now tv remote control:
Here we have listed the three best remotes for your box and two universal remote controls that control all the things in your room with a single click.
Now Tv remote control
We have listed three Now Tv remote:
- Now TV Smart Wi-Fi Remote with Voice Control (Remote Only)
- Replacement NOW TV Remote Control for all NOW TV BOX remote Roku 1/2/3/4
- UNOCAR Remote for NOW TV Smart Box and Now TV 4K HD Streaming Media Player Box
|Now TV Smart Wi-Fi Remote with Voice Control (Remote Only)|
|Replacement NOW TV Remote Control for all NOW TV BOX remote Roku 1/2/3/4|
|UNOCAR Remote for NOW TV Smart Box and Now TV 4K HD Streaming Media Player Box, Roku 4|
|Compatible Devices:||TV, Youtube [Support Internet]|
|Controller type:||Remote Control, Voice Control|
Universal remote control:
These remote are very useful if you have multiple things in your room and want to operate from a single device.
We have listed some of the best universal remote with its features. Have a quick look.
- Logitech Harmony Elite Enhanced Universal Remote Control
- One For All Essence 4 Universal Remote Control
|Logitech Harmony Elite Enhanced Universal Remote Control for SKY, Apple TV, fireTV, Alexa, Roku, Netflix, Sonos and Smart Home, Easy Set-Up, App and Hub|
|One For All Essence 4 Universal Remote Control – Operates 4 devices (TV Freeview Blu-ray and Audio)|